Support

Providing clients with the most considerate service
/
After-service

After-service

Information
Product guarantee
1. The LED display, LED module and accessories are guaranteed for 2 years, during which quality problems occur, we will provide free repair or replacement services.
2. Provide lifetime warranty, and only charge raw material costs.


Technical Training
1. Provide free technical training, including operation training and maintenance training in our factory.
2. After negotiation between the two parties, engineers can be sent to your company.


Instant messaging service
Customers can obtain technical support services through telephone, instant messaging tools, and remote assistance if they have any problems during the use of the display screen.

 

On-site installation guidance and commissioning training services
After the customer purchases the display screen, our company will provide customers with on-site installation guidance and commissioning training services for a fee. Our service engineers will provide customers with installation technical guidance, display commissioning and use and maintenance training.

 

On-site support services for major events
According to customer needs, our company arranges service engineers for a fee to provide customers with on-site technical support for major events, and escort your major events to proceed smoothly.

 

Additional services
We provide you with free flight information, structure information, etc. for your reference.

 

 
 
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  • tel

    +86-755-23351818

  • youjian

    +86-755-23349998

  • youx

    info@visualeader.com

  • dizhi

    No.2 Bldg., Linoya Tech Park,Tangtou
    ommunity,Shiyan Town,Bao'an,Shenzhen,China.

  • dizhi

    Factory Add:Bldg 8, The Tangtou Third
    Industrial Zone,Shiyan Town,Bao'an,Shenzhen.

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